Shipping & Returns
Delivery Times & Personalised orders
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All "in-stock" items are generally ready to ship and will be dispatched 3-5 business days following receipt of payment. In some rare cases, the item you order may not be in stock if this is the case you will be notified immediately and a full refund/exchange option will be given.
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Please note all personalised orders are made to your requirements and therefore are not available on a next day service, please allow up to 10 - 14 working days to receive all personalised items. Any custom-made garments are strictly non-returnable unless there is a manufacturing Fault. No refunds can be given once production has commenced.
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All club orders are manufactured to order and are non-returnable and non-refundable except for manufacturing faults, please allow 6 weeks from remittance for these orders to be delivered.
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Return & Exchange Policy
Returns Policy & Guarantee
PLEASE contact us through the 'Contact Us' page before returning any items......
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We guarantee your satisfaction.
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If for any reason you would like to return your item for an exchange or refund,
please return the item unworn and in perfect condition, including all tags, hygeine strip & original L Star packaging/ Bag within 7 days of purchase.
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Any item that has been worn cannot be accepted for a refund.
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All leotards are quality checked before they are shipped out.
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If your Leo has a Manufacturing fault we will repair the fault where possible or issue an exchange for the same item.
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Personalised or custom made items are non returnable so please make
sure that you order the correct size, colour & spelling required.
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thank you